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IT
IT Business subscription
Monthly IT assistance for up to five devices, with maintenance and priority intervention.
IT Business — continuity for the team
- Support for up to 5 devices
- Up to 5 hours of remote assistance per month
- Monthly preventive maintenance
- One scheduled on-site intervention per month
- Records and equipment recommendations
- Priority response
Note: the subscription is activated after an initial evaluation. Costs for domain, hosting, licenses, components, and advertising budgets are not included, unless explicitly mentioned.
Frequently asked questions about IT Business Subscription
How soon can the service be scheduled?
For IT interventions, scheduling and resolution are usually carried out within a maximum of 48 hours. During periods with high order volumes, this timeframe may be extended; we confirm the estimated time slot, working method and cost with the client prior to the intervention. For Web projects and applications, the timeframe is established separately, depending on the project.
What needs to be prepared before the intervention?
Briefly prepare the observed issue, access to the equipment and, when relevant, the necessary accounts or files. Do not send passwords in public messages.
Is the cost communicated in advance?
Yes. We establish what is needed and communicate the indicative cost before starting the work; any additional parts or services are confirmed separately.
Overtime and response time
After the hours included in the subscription are used up, additional work is charged at the normal rate for the requested service, communicated and confirmed with the client before execution. The response to the request and, for IT interventions, the scheduling and resolution are usually carried out within a maximum of 48 hours. During periods with high order volumes, this timeframe may be extended; we confirm the estimated time slot with the client. For web development and new projects, the execution timeframe is established separately, depending on requirements.
Priority IT support for companies with multiple devices and users
The Business package covers a larger volume of equipment and requests, with prioritisation, planned maintenance and defined response rules for the company's daily activity.
The service is available in Timișoara and Timiș county, including on-site callouts depending on the address and appointment. We carry out the inventory of devices, users, network and important applications. We establish the intervals, number of interventions and responsibilities before activation.
What you receive
- coverage for multiple equipment and users;
- priority and response time defined in the offer;
- preventive maintenance and planned interventions;
- reporting and recommendations for continuity;
IT service in Timișoara and Timiș. Requests can be sent via form, phone or WhatsApp on 0726 443 849.
Service and information verified by the iTechServiceTM team, with over 10 years of experience in IT and Web. Updated on .
Frequently asked questions
What is the difference compared to IT Essential?
Business is intended for a larger number of devices and a higher volume of requests, with priority and limits adapted to the company.
Does it include network and peripheral support?
It can include it, if the devices and types of interventions are explicitly listed in the subscription offer.
How is the start of the subscription established?
We confirm the covered services, the included volume, the necessary access and the activation date before starting the collaboration. Requests are handled according to the conditions of the accepted package.
What information is required for subscription activation?
We inventory devices, users, the network, and important applications. We set the intervals, number of interventions, and responsibilities before activation.
What does the "IT Business Subscription" service include?
Monthly IT assistance for up to five devices, with maintenance and priority intervention. Before starting, we check the requirement, explain the recommended solution and confirm what is included.
Where is this service available?
The service is available in Timișoara and Timiș County, including home callouts, depending on address and selected time slot.
How much does it cost and when do I get the final price?
The indicative price displayed is "from 2.100 lei / month". The final price is determined based on requirements, preferences, and complexity, and is confirmed before commencement. Any external costs and additional work are specified and accepted separately.
How do I request the service or an appointment?
You can send a quote request, schedule a visit from the website or contact us at 0726 443 849 by phone or WhatsApp. We will get back to you with the next steps and the available slot.
Google Reviews
Experiences shared by our clients
5,0 / 5 out of 20 Google reviews.